International patients

We're always ready and happy to help

Insurance providers

We have executed agreements with the top insurance companies


We understand that the when you or a family member is hospitalized, the administrative paperwork can be a complete hassle.

The Centro Médico Zambrano Hellion has executed agreements with the top insurance companies. In addition, the hospital has highly qualified personnel who can aid with such paperwork, provided that you have medical insurance. Likewise there are offices for each insurance provider located within our facilities.

In order to expedite the process, please make sure you have the following information with you:

  • Notice of injury/illness form, completely filled out
  • Medical report form (attending physician), completely filled out
  • For patients of legal age, an official ID (Driver's License or Passport).
  • Insurance Company Card.

These documents shall be rendered during the first 24 hours after admission.

In the event of a car accident:

  • Render the approval letter of the insurance company at the information offices located in the Medical Center. (The approval letters are issued by an adjuster).
  • If you do not have an approval letter please ask for information at the Insurance Information Desk.

The Admissions personnel may assist and guide you in any of these matters. Here is a list of the participating insurance companies:

  • AXA Seguros
  • Seguros Monterrey New York Life
  • GNP
  • Metlife
  • Inbursa
  • Seguros Tepeyac
  • Multiva
  • Seguros Interacciones
  • Royal Sunalliance
  • Interacciones
  • Alico
  • Preventis SA de CV
  • Banorte Generalli
  • BUPA
  • Primero Seguro
  • MediAccess
  • Allianz México SA de CV
  • Zurich
  • General de Salud
  • ACE Seguros
  • Seguros Panamericana
  • General de Salud
  • Cigna International
  • International SOS Assistance
  • Aetna Global Benefits